Never miss
another customer.
TAD Concierge is an AI assistant we set up inside your WhatsApp and Instagram. It answers every enquiry in seconds, day and night - catches new leads, asks the right questions, sends quotes from your real price list, takes bookings with deposits, and reminds clients so they show up. You run the business. It runs the replies.
Amaka's Cakes
online
Every green reply is TAD Concierge answering on its own - lead caught, screened, quoted, and deposit requested while the owner slept.
21x.
more likely to win a customer when you reply within 5 minutes instead of hours later. Speed is the sale.
80%.
fewer no-shows when a small deposit and two well-timed reminders back every booking.
24/7.
Enquiries come at 11pm, in traffic, and on Sundays. Now every single one gets answered while it is hot.
Five jobs, one assistant.
Take the whole set or start with the one that hurts most - it is one assistant on your number, not five apps to manage.
Catch leads
Every WhatsApp message, Instagram comment, and missed call gets an instant reply, day or night. New enquiries never sit on read until they go cold.
Screen intake
It asks the questions you would ask - what they need, when, where, and for how many - then hands you a clean summary instead of a 40-message scroll.
Send quotes
Prices come from your own price list, never guessed. Customers get a ballpark in minutes, and you confirm the final number before anything is promised.
Book and remind
It offers real open slots, takes the booking, collects the deposit, then reminds the client the day before and again two hours out. No-shows drop hard.
Rebook clients
Cancels get offered new slots on the spot, reschedules keep their deposit, and past clients get a friendly nudge when it is time to come back.
Your combination
Only need quotes and reminders? Just lead capture? Tell us what your week looks like and we will shape it around you.
Let's talk →Live in days, not months.
We load your business
Your services, prices, hours, delivery zones, and policies go in first. That sheet is the brain: if it is not in there, the assistant does not say it.
We plug it into your chats
It runs on your WhatsApp Business number, with Instagram comments and DMs as an option. Customers notice faster replies, not a new app.
It answers, you stay in charge
It replies like your best front-desk person. Anything it cannot answer, and anyone who asks for a human, gets handed to you with a summary - never dropped.
Built to be trusted with your customers.
It only says what you would say
Every answer comes from your price list, hours, and policies. It never invents a price, a discount, or an opening hour - when it does not know, it says so and brings you in.
A human is always one message away
The moment a customer asks for a person, the assistant steps aside and you get a WhatsApp alert with a summary of what they need. You reply, it stays quiet.
Payments confirmed by the bank, not screenshots
It announces a payment only after the bank actually confirms the transfer landed. Fake transfer screenshots stop working on your business.
Tested before it ever talks
Before go-live we run it against the questions your customers really ask and you approve the answers. It speaks in your tone, or it does not go live.
Built for businesses that run on chat.
If your customers already message you on WhatsApp or Instagram, it slots straight into how you work today.
Fair questions.
Can I try it before I pay?
Yes. Ask for a demo and we will load the assistant with your actual services and prices, then let you chat with it yourself before you commit to anything.
Will customers know it is an AI?
It replies briefly and naturally, like a good front-desk person, and does not announce itself. If someone asks directly, it never pretends to be human - it confirms and offers to bring in a person.
What happens when it cannot answer something?
It says so honestly and hands the conversation to you with a summary and a WhatsApp alert. It never guesses at a price or a promise to get out of a hard question.
Does it use my existing WhatsApp number?
Yes - it runs on a WhatsApp Business number, and we handle the setup end to end. We can set it up on your existing business line or a fresh dedicated one, whichever you prefer.
What about Instagram?
Optional and recommended if that is where your customers find you. Comments on your posts get a reply that moves the conversation into DMs, where it answers just like on WhatsApp.
How long does setup take?
Days, not months. Most of the work is loading your prices and services, then testing it against real questions until you are happy. Most businesses go live within a week of sending us their price list.
What does it cost?
A one-time setup plus a flat monthly rate that covers hosting, updates, and support. The number depends on which jobs you switch on - tell us what you need and you get a fixed quote before we start.
Try it on your own business.
Ask for a demo. We load the assistant with your services and your prices, and you talk to it yourself - before you spend anything. If it is not right for you, you have lost ten minutes.
When you are ready: a one-time setup, then a flat monthly rate. Fixed quote before we start, no surprises after.